"0"^^ . . "0"^^ . "2008-11-10T00:00:00"^^ . "This particular Caribou Coffee in Dilworth used to be THE place to go for me. It's a large enough setting so that you don't feel like your conversations are being overhead. They have plenty of indoor and outdoor seating. And I loved that it was the same excellent staff time after time. They would greet me by name and always offer me a smile and thank you. \n\nThen they went through a total upheaval in staff and it was somebody new every week who didn't know me or have much personality. Then something odd happened and the place started to smell like B.O. each and every time I went in. Lastly, being a long time Caribou card holder and reloader, they wouldn't give me any of the benefits of people purchasing and loading new cards. So much for rewarding your loyal customers. That was it for me. I started taking my business to Starbucks instead. \n\nThey've since replaced some flooring apparently (was it mold?) and \"reopened,\" so I gave them another try this past Saturday. There were new (competent!) staff and no weird, disgusting odors. The place was also crowded both inside and out. And I got to have one of my favorite drinks again: the Lite White Berry (with raspberry syrup). Mmmm... Next time I'll add one of their yummy blackberry white chocolate scones. Maybe this is the dawn of a new Caribou age for me. But I'm still going to be cautious until they begin recognizing their repeat customers more. New customers are great, but it's your repeat business that keeps you afloat."^^ . . "4"^^ . "2"^^ . .