"0"^^ . . "Only because I can't give them a zero.\nI saw a coupon in Groupon for a \"One whole-house air duct and dryer vent cleaning\".\nI purchased a Groupon and scheduled an appointment on Wednesday and a window of 12- 4 PM. I asked for a phone call about ten minutes before they were to arrive. \nWednesday 4:30 PM. No show and no call. I called and they said the driver had car problems. We rescheduled for Thursday at 9 -11 AM. \nThursday 11:30, no show no call. \nI called and was told I had cancelled the appointment. I explained I had not but now I wanted to. They tried to press me to set another appointment and I said they had inconvenienced me enough and I wanted my money back.\nThey hung up.\nNow I did some research on this company. Yes, I should have done it bfore buying the Groupon but I thought Groupon vetted their vendors. \nHORRIBLE REVIEWS!!!! \nThere are several Youtube videos of what these types of companies do to rip-off consumers.\nhttp://www.youtube.com/watch?v=1hUB0LVddzk\nhttp://www.youtube.com/watch?v=pOSOi-NXILQ"^^ . "1"^^ . . "7"^^ . . "2014-01-16T00:00:00"^^ . "0"^^ .