. "0"^^ . "1"^^ . "0"^^ . "They are unprofessional and lazy.\n\nScheduling to start service was a nightmare. First, they told me and my neighbors that delivery of approved bins wouldn't start in our new area for months, so we should purchase bins. Thank goodness I was too busy to actually buy a bin, because then the bins were delivered a few weeks later. Some of my neighbors wasted money buying their own, because after the approved bins were delivered, the pickup guys refused to pick up from the purchased bins!\n\nAlso, my family was billed and paid for at least a month of service that didn't actually occur, and we never received a refund for that month.\n\nOn a regular basis, the recycling pickup didn't happen. I recycle a lot, so a missed pickup was a big deal.\n\nAlso, bulk pickups would only happen if I called to demand them, and sometimes not even then. This despite the supposed regular schedule for bulk pickups.\n\nAnytime one calls the company, the people have no idea what they are talking about."^^ . . "2018-06-30T00:00:00"^^ . . "0"^^ .