"Worthless reservation system. Had a 10:30am appointment with Stella and arrived at 10:25am. Someone was in the chair, but near the end and was finished at 10:26am. Stella took another customer that was waiting and looked at me with comment \"oh you are my 10:30 that want take long\". Wasting my time making a reservation on the internet and then wasting my time again by doing a non-reservation a favor is beyond what I can comprehend. Why I may not be able to impact your bottom line, I will do my utmost to spread my experience. As to \"Eek!\" there should be minus stars as well, as see no justification being given even one star.\nHorst Binzer\nSun Lakes, Arizona"^^ . "2017-03-17T00:00:00"^^ . . "0"^^ . "0"^^ . . . "0"^^ . "1"^^ .