"Nightmare to deal with. Tech cut my wires without my approval, fried my controller and blamed me, then the owner took no responsibility and was nasty about it. Did this to a $350K car! BEWARE!!!!\nWhen I left my car behind the radar detector was in perfect working condition yet you refuse to take any responsibility. That is one of the problems. Then your tech decided to cut 18 wires instead of spending the extra time to do it right. And he did that without my approval. To cut all 18 wires to save time is disgusting. You know the issues at hand. I gave you the opportunity to be a standup guy and help and you chose not to do that to save a few bucks. That's not the way that I do business. Your future customers need to know that.\n\nUpdate:\nMy 9500 CI radar detector, which cost over $2,000, could not be repaired due to their tech cutting all of the wires without my approval. It cost me another $500 in trying to professionally repair what their tech did, only to find out that I now need to replace the entire unit completely. My nightmare continues. The fact that they did not step up and at least file an insurance claim to help refund me is horrifying."^^ . "0"^^ . "0"^^ . "2017-07-14T00:00:00"^^ . . "0"^^ . . "1"^^ . .