"0"^^ . . "2017-07-07T00:00:00"^^ . "0"^^ . "1"^^ . . "0"^^ . "*****update**** \nThey emailed and said it's a franchise location and they would look into it! I never heard back, so I'll never step foot in ECW again, which is a shame, they do have tasty wings!\n\n\nWe went to EastCoast Northlake here in Charlotte last night for my birthday. My wings came out incorrectly and the ones that were correct, were cold. I asked for them to be replaced, after about 15 mins, they brought them out. I had not been checked on at all during that time, we had no napkins and my drink order had never been filled. I then asked for the manager. At 20 min mark someone came out and said he was still on the phone, but she was part time manager but not today. I said, I'll wait. The owner/manager came out at the 29 minute mark after asking for him (49 minutes total) and before I could explain anything he told me that this could go one of 2 ways, he could make my experience perfect or he could call the cops. You can imagine at this point, I am very upset and this guy threatens me. I tell him to call the cops on me, that I would wait. I am 100% disabled veteran, a former cop and a teacher in this community, so most of cops know me, so I told him to let them know that SSG Merritt would be here waiting. He pretended to call the cops and my spouse insisted that we leave as I was starting to really get upset. \nI have never been treated with such disrespect in my life, especially when I was the one wronged. I love the wings there and used to go to the Mooresville location weekly and I was on the wall of flame. But after the hostility created by the owner and getting the cops called on me when his restaurant was the one who screwed up, I plan to tell every person I know and post on every social media outlet about the treatment I received at that location and on my birthday."^^ . .