. "Man. Too bad there isn't a ZERO! I'm not sure if all Apple stores are as arrogant & incompetent as this one. Three trips to replace a broken iphone. I'll spare you the details, but the \"geniuses\" still can't get it right! Did I already use the word ARROGANT!"^^ . "0"^^ . "1"^^ . . "3"^^ . "0"^^ . . "2013-09-28T00:00:00"^^ .