"2017-10-26T00:00:00"^^ . "1"^^ . "So my car gets broadsided and the insurance company of the lady that hit me recommended Gerber Collision - horrible awful never ever go there. Trust me. So I run to Penske instead because Lexus recommended them and spoke to Mike Hanson and he immediately finds structural damage Gerber didn't and says they don't just glance at your car from the outside, they take it apart and look. I like that. \n\n24 hours later I get a call from the insurance adjuster saying my car is a total loss and they don't have an amount to offer me yet but the ballpark she's giving me is about 20% if it's blue book value. I don't know what to do, I've been in one other car accident in my life (a total loss also) and while I would have liked more money for my car, they paid me what it was worth, so I called Mike at Penske. He immediately called me back and thought her offer was ridiculous too and said even totaled it was worth more. He coached me what to say, advised me not to let them take my car to their lot in case I needed to get my insurance involved and offered to waive the daily fee for keeping it on their lot. I mean seriously, he's getting NOTHING out of this. My car isn't getting repaired. He's just helping me because he's nice. If your car ever needs collision repairs, I recommend hands down Penske Collision. They specialize in all the fancy cars but I think they do everything and they're so helpful and they're nice. Really nice."^^ . "5"^^ . "3"^^ . . . "1"^^ . .