. "Lights on, No manager home,\nMy first visit I was given a warm welcome by a gentleman with a trainee name tag.\nHe was confident and friendly. This made it easy to purchase a new desk chair.\nHe reviewed instructions for assembly. On a large display they also offered a service to assemble the desk chairs for $8.00 extra. I opted for the service.\nProvide 2 phone numbers and I was promised the job to be complete the next day by noon. I confirmed and went to pick the chair the next day at 6 pm it was not touched. \nI just finished a full day, frustrated I requested the purchased to be credited to my account. A surly female supervisor with frosted hair came to make the transaction. \nNever an apology made. Just ,visa has been credited. I know mistakes can happen,\nBut attitude......scores 1 star in a recession."^^ . . "0"^^ . "2012-01-24T00:00:00"^^ . "0"^^ . . "0"^^ . "1"^^ .