. "Until coming here almost a year ago, I'd never really been to an Apple Store during a weekday. Well, there was one time in Buffalo at Walden Galleria, but that didn't prepare me for this.\n\nThe place was packed. Like, wall-to-wall, people shopping, pushing out carts of equipment, getting stuff repaired. I'd been here once before - when we originally bought the MacBook we were bringing in for service - and it was only slightly busier than this - but that was on a Saturday. Where did all these people come from, on a Wednesday?\n\nTo the store's credit, we didn't have much time to figure that out. A scant few minutes after walking in, we had the attention of a staffer, who in short order took our info, confirmed out warranty status, and had the machine scheduled for repair. We were told to expect a call that evening, perhaps the next day, so off to Ikea for lunch.\n\nUp to 24 hours turned out to be more like 24 minutes, as in the midst of lunch I got a call saying the computer was ready for pickup. Went and grabbed it, and haven't had a problem since.\n\nThe upshot: good service and the staff can handle crowds. We were similarly well taken care of when we bought the thing almost a year prior. Aside from that, standard Apple Store fare.\n\nAnd for those wondering: if you want to buy something, just ask someone who works there - they'll make sure you're taken care of."^^ . "4"^^ . "3"^^ . "2"^^ . . "1"^^ . "2009-12-08T00:00:00"^^ . .