"I have been dissatisfied with CenturyLink from the start. CenturyLink was recommended to me by a coworker for the high speeds and reasonable prices, but the amount of back and forth I had to do with them was not worth it.\n\nI prefer to have my own modems so that I do not have to pay the rental fee each month. It was a pain in the ass to find a modem labeled for CenturyLink as major companies like Walmart, Target, and Fry's Electronics did not carry them. When I did find one, it was still not compatible. The associate at one of the locations stated that CenturyLink had been making compatible modems non-compatible so that you were required to rent from them. Set-up was impossible for me from that point on.\n\nAfter this fiasco trying to get my house set up for internet, I cancelled my service. I had the service for 2 days. The credit on my account ($30) would not be refunded for up to 3 months. Today I called as the check had been issued, but it had been sent to the wrong address because they did not put my apartment number in the address.\n\nI do not write reviews frequently, but this is by far the worst service I have ever received from a company. CenturyLink gets 1 star from me as all of the people I have talked to have been helpful and polite. I would not recommend this service."^^ . . "1"^^ . . "0"^^ . "0"^^ . "2018-06-28T00:00:00"^^ . . "0"^^ .