"0"^^ . "2016-11-16T00:00:00"^^ . "1"^^ . "6"^^ . . . "I live in California and I am in the middle of receiving absolutely appalling customer service with regard to moving out of my previous apartment complex.\n\nThere were charges on my bill which I did not agree with. I have been phoning numerous times now without any help - my details were taken and I was told \"The person who deals with these issues is away from her desk. I will take your details and have her call you back\". \n\nI waited for that call, which never came.I then spoke to a couple of people and have been informed that my case is being handled by Patty - one of these agents told me she had left a message with Patty, and could see in the system that the case had indeed been assigned to her. \n\nOver the past few days I have phoned and been put through to Patty's voicemail, leaving my name, number, and detailed information, and still I receive no call back.\n\nThis has been going on for over 2 weeks now that I have been waiting for a simple call back. I've taken to calling on a daily basis and being put through to Patty's phone, leaving messages every day (since she never answers the phone) asking for a simple phone call. Apparently phone usage is not her strong point.\n\nAbsolutely appalling customer service. Avoid if at all possible."^^ . . "0"^^ .