"Yelp should have the ability to give negative ratings to a company eg negative one star, negative five stars etc.\nThis company is a complete disaster. The second worst I've dealt with in Alberta.\nThere are consistent waits of 1/2 hour or more on the phone as well as long waits in person and apathetic or unknowledgable staff. It's a truly horrible organization.\nI'd rather be Woody Allen's stepchild than deal with these people. They arbitrarily increased my auto insurance without telling me and then I had to wait forever to get them on the phone I HATE AMA"^^ . . . "2"^^ . "0"^^ . "1"^^ . . "0"^^ . "2014-08-02T00:00:00"^^ .