"0"^^ . . "5"^^ . . "1"^^ . "2017-01-26T00:00:00"^^ . . "0"^^ . "Really really good customer service. I've always gone out of my way to buy my supplies here, but last night gave me another reason. \n\n5 or 6 months ago I bought an $80 mod which worked great until a few days ago. For whatever reason, it wouldn't work right anymore. It would say charged to 100% but then as soon as the button was pressed, it would go to 0.\n\nI brought it in and explained what was going on to see if anyone had any thoughts about it. I was already resigned to just buying another. $80 for 6 months on a Chinese device isn't that bad. \n\nBut they swapped it for a new one, no questions asked. I didn't even have my receipt anymore, but they knew who I was and didn't try and question my claim. \n\nI even offered to split the cost in order to be fair since the device was past warranty, but was told it was not necessary. \n\nThis is how to keep a customer coming back forever. I has the exact opposite experience with a different shop right down the street. They sold me the wrong tank and refused to take it back, exchange it, etc. But, that's a different review altogether. \n\nEven though VVE is 10 miles away, I will always make the trip when possible. Great work guys."^^ .