"0"^^ . . "Where to start.. The techs and Chris are very nice but nice doesn't get the pool clean nor does it fix problems. I moved into a house with a pool 6 months ago. I fired the first guy (beyond 5 pools) because of many problems and wouldn't show. So, I tried this company. It seems like this is a common occurrence for companies. Well, the first couple of months were fine but then the pool had some issues. Chris answered most times and said he would come look at it. He never showed up and worse he didn't even call to say he couldn't make it. Too bad I took the DAY OFF and waited all day so I could show him and this happened twice where he never showed and didn't bother to call even after I had tried to get in touch with them with many calls. Worse thing is I had an issue with the sweeper. I called and he said he would come out and look at it. Not only did he not show or call, he said he DID and couldn't tell me anything about the problem and it is still broken. The techs are horrible. They are supposed to CLEAN the pool, that's what I pay them for but they don't nor do they check the chemical levels. I have been paying them but have been scrubbing it myself for weeks. They even say on the invoice they clean the water line and I have never seen them do this. Last week the tech came out took a picture and left! ( I was home watching what they were doing) He didn't even touch it! And another thing, one tech lost my key to the gate. He couldn't seem to find it so I had to go to lowes and buy another one! Guess I will try yet another one or I will just learn how to take care of it since I am cleaning it myself anyway."^^ . "1"^^ . "3"^^ . "2017-05-30T00:00:00"^^ . . . "0"^^ .