"0"^^ . "2014-09-20T00:00:00"^^ . "0"^^ . "2"^^ . . "Technicians may be great, but I just tried to schedule a repair or replacement of a through the wall a/c unit and the woman who answered the phone was extremely confused... \"Through the WALL? Is it portable?\" No, I told her, it's actually installed in the wall of the home. \"No, we don't service portable units.\" Thanks for listening."^^ . "0"^^ . . .