"Well Chas. Roberts did again today. I was scheduled to have my indoor fan motor replaced after noon today. After waiting until 3 PM with no call, the dispatcher called and said after waiting over a week for the motor to be ordered, they have the wrong motor and I need to wait until the right motor is received and a new appointment can be scheduled. Funny,that is what happened last month when the outdoor motor needed replacement. I think the \"wrong motor excuse \" is the lie they tell when they can't meet their commitments. The thing sorrier than the Trane AC system they sold me is Chas. Roberts themselves. Avoid them like the plague!"^^ . "2017-07-18T00:00:00"^^ . "0"^^ . . "0"^^ . . . "2"^^ . "1"^^ .