"1"^^ . "2"^^ . "0"^^ . "2014-09-16T00:00:00"^^ . . "0"^^ . . . "Avoid this branch if possible. Customer Service is a complete joke. I went in to but my wife a ring and pendent combination that I saw online. I arrived and no one was available to help me. Two clerks and they were busy with people. One clerk said someone would be with me shortly. 25 minutes passed and I was sitting on a chair still waiting. The other clerk, and older female, had finished up with her customer and instead of serving me she spent another 5 minutes shuffling paperwork and answering the telephone. She finally approached me and delivered a cursory \"Sorry for the wait.\" I said, \"I understand you must be short staffed but I am on a time limit\" an asked her to show me the items. Nothing. Her response was nothing. I then pointed at a few items I wanted to look over. She retrieved them and put them on the desk again without word or eye contact. I asked her a few questions and she was either not knowledgeable or annoyed with me. I then tell her it will be necessary to find my wife's ring size from another Helzberg store before I purchase the set (I've bought her 4 rings over the years from them). Her response, \"Well that's going to be a problem.\" At that point I walked out thinking to myself, \"Well keep your problems lady.\" She came across as snooty and rather condescending. I think it was because I had been doing yard work and wasn't dressed very appropriately. I really got the feeling she was judging my book by my cover ... That's OK I'll spend my money elsewhere."^^ .