"0"^^ . . "0"^^ . "0"^^ . "2014-11-01T00:00:00"^^ . . "There were 2 clerks at the counter, after waiting for a few minutes. 1 clerk called us and we told her that we need to renew a passport the other clerk bluntly said we can't do it because we're short staff. Then why would they have a sign showing times available for passport processing. Obviously they denied us service. What can we do? Seems like these workers makes their own policy."^^ . . "1"^^ .