. "0"^^ . . "2014-07-25T00:00:00"^^ . . "I typically do not write reviews of companies online, but I wish that I had read these before purchasing from Conns. I do not want to reiterate what everyone else has already said, but the service is awful. I actually had a good sales rep at the store, but the service after that was horrible. I could write a novel with what I went through with this store. They would schedule times to deliver, show up at different times, and leave notes on the door. They assembled my rocker/recliner wrong, and took them 4 tries to get out to the house to fix it. I was also given a rebate form and was told to fill it out for reimbursement for free delivery and installation on my microwave. It came back denied from their rebate department saying that it didn't meat the requirements. Called the sales rep, he said that he took care of it. A month passed and nothing. I then called the customer service number and was told that I had to contact the store, so I called thee store manager twice. He said that it didn't meet the requirements, and I told him that it did, and that there were even stickers on the microwaves stating \"FREE INSTALLATION.\"He didn't know anything about that. He said that he would look into it, and never called back. Hence the second call. I then told him to have his manager call me, and he redirected me to the same customer service number that he already tried to do TWICE! I made the minimum purchase requirement and bought a microwave that had free installation on it, and they now will not honor it. I was not surprised to see the other lady's comments about the rebate hell she went through with them. I am like a dog with a bone, and will not give up if I have to go to the Attorney General. There was also some shady things that happened that I will not get into because I don't want to make allegations, but I would shop at a more reputable store. Their prices are fairly cheap, but so is their furniture. My pleather rocker/recliner was reasonable, but it is so cheap, that I'm surprised it has lasted a few months. Save yourself the headache and go elsewhere...trust me!"^^ . "1"^^ . "5"^^ . "0"^^ .