. . "8"^^ . "2010-08-04T00:00:00"^^ . "If I could give 0 stars I would! A 20% off grand opening flyer in the mail got us attracted to give this joint a try but what a mistake we made! This is a newly opened chain in Mississauga but they really have a way to make sure their customers don't come back! \n\nThis restaurant has both Sushi and Teppanyaki sections and we were there for Teppanyaki tonight. Because of the lack of choice in Mississauga therefore this new restaurant attracted a lot of first time customers including us. For a Tuesday night this place was a full-house with customers waiting in line at the reception. After sitting down at the Teppanyaki station (they have 3 which is the biggest in Mississauga), I initially observed that their chefs (more like inexperienced cooks) had to run around borrowing other station's cook top cover (you know the kind they use to make sure the shell fish is cooked). Did the owner forget to order enough or did someone just steal them? Then we noticed the place was warm and felt like it did not have enough ventilation. This I really hate because at the end of a typical Teppanyaki meal like this my clothes would wreak. Also when we sat down at our table there was already a cook making lobster dishes for customers of the sushi section. This shows that their kitchen internally is lacking Teppanyaki cooktops and their chefs has to do this out at a customer Teppanyaki station - really not good for a dining experience when I saw this. Finally we got to order the specials they have on their menu and the drama happened. Chef \"Michael-Yama\" came out and had no clue what we and 2 other families ordered. He kept checking the order sheets, yelling what was going on with our orders, rudely interrogating us for what we have ordered, and then told us he did not have what he needed to make all our food. We repeatedly told him what we ordered 3 times and he still complained and kind of threatened us that our food was going to be delayed because he only had enough to make other 2 families' meals. Shouldn't you be double checking with your fellow waiters to make sure you brought out exactly what we ordered from the kitchen? Finally the boss came out and told him what everyone ordered and how the food was distributed. What a logistical nightmare.\n\nThen there was his culinary skill (or lack of). There was no Teppanyaki flavours on anything he made. It was like food made on a very hot frying pan, from the vegetables to the meat. We ordered medium for our steak and it was well done. You can tell he was not trained properly because he lacks those fancy Teppanyaki hand skills and Japanese chef etiquette. The entire table was a mess when he finished, and he left the cook top on without cleaning it at all. Was today like his first day on the job or something? In addition, everything he made was extremely greasy. He tried doing the volcano thing and boy did he ever butcher it. It was a disaster! He is the worst chef of them all in this place and in fact the worst Teppanyaki chef I've ever seen. If you see this guy at your table, run! We were there treating someone fairwell, and man what a terrible and embarassing experience. I'm sure this will make a lasting impression for a long time."^^ . "4"^^ . . "1"^^ . "1"^^ .