"2013-11-07T00:00:00"^^ . "0"^^ . . . "0"^^ . . "0"^^ . "1"^^ . "Stopped in to get help replacing a pendant and sconce that we had bought years ago. The lady who helped me was not very helpful and seemed bothered to even give me minimum information. I had a bad experience a year or so ago with customer service here but hoped they might have improved in this area...nope!"^^ .