"2012-10-16T00:00:00"^^ . . "1"^^ . . "0"^^ . "0"^^ . "0"^^ . "Recently, I received a 1 page LJS advertisement (coupon page) in either the Chicago Tribune or the local News Gazette newspaper. It contained a variety of different options (coupons).\n\nLast Saturday night, October 6th, I went through the drive-through lane and ordered two meals.\n\nWhen I reached the pay window I presnted a coupon. The clerk, after a couple of minutes, told me he could not accept the coupon, because I did not tell him I was using it when I placed my order!!! I told him this was unacceptable, since nowhere on the coupon or anywhere else was I told I had to mention the coupon when I placed the order. I therefore paid, accepted my order, and departed.\n\nOn the way home, my son and I joked how silly and inappropriate this transaction was. We decided one action would have been to cancel the order, then drive around and reorder it mentioning this time that we were using the coupon! \nI reiterate that I was not informed anywhere that I had to mention the coupon when placing an order.\n\nOther than Company Policy, I assume the refusal of the coupon was because of one or maybe two reasons.\n FIRST, the employee entered the purchase when I ordered, and did not know how, or have authority, to override the register. \n\n The SECOND more serious possibility is that there are two varieties/quantities of merchandise offered to the customer -- one for a regular-cost purchase, and another cheaper one for coupon use!\n\nEither way, I think the advertising is deceptive because it did not say anywhere that the coupon must be presented when the order is placed in a drive-through. This deceptive advertising should be publicized in the same manner that the coupons are issued."^^ . .