"2017-05-08T00:00:00"^^ . . . "The service and quality of drinks of this locations are terrible. This used to be a great location but I believe the changed the staff after the shooting that took place and it has never been the same. They are always so rude! Today was the last time I go to this location. I always get a latte but since they had happy hour I decided to get a frap but accidentally said \"cafe latte frap\" when I ordered. Josh (the rude employee) corrected me and I apologized realizing there is no such thing as a latte frap. I tried to explain that what I wanted was a regular coffee frap but he blew me off and said he knew what I wanted. When I got to the window he handed me a vanilla frap and when I tried to explain that I did not want vanilla he proceeded to tell me that I needed to learn how to order because \"certain words\" prompt him to make specific drinks. He argued with me for about 5 minutes and I keep asking him to just remake my drink and to get his manager. The shift supervisor came by and I was given the usual spiel while the employee continued to talk about me to his coworkers. I wish I would have cussed him out but I don't usually resort to such embarrassing behavior."^^ . "2"^^ . "0"^^ . "0"^^ . "1"^^ . .