"1"^^ . "Reserved room a week in advance and requested 11am early check in, is now 3:45pm and we've been waiting at the resort all day. Classic bad business: under delivering after over promising. The Grand just a few miles away seems like a much better option."^^ . . "2"^^ . "1"^^ . "2014-05-25T00:00:00"^^ . . "1"^^ . .