"I am a big fan of people showing up on time. \n\nOur window was 10am-12pm. When I called at 11:30am - they told me if the tech doesn't show up by noon call back. I called at 12:10pm - no answer so I left a voicemail. I called again at 12:30pm - the guy seemed surprised that no one had shown up (i did leave a voicemail). Said he was coming. The tech showed up around 2:30pm - left around 3:30. \n\nI fell like the day was wasted waiting for someone to clean my carpets. Now - it is 8:40pm, my carpets are still wet so it looks like I won't be putting my furniture back until tomorrow.\n\nUpdate - carpets are dry and not one stain that was there before is gone. Carpet is stiff and doesn't feel clean."^^ . "0"^^ . "2015-05-10T00:00:00"^^ . "2"^^ . "0"^^ . . . "0"^^ . .