. "1"^^ . . "1"^^ . "2009-12-21T00:00:00"^^ . "Customer service from the ushers and their management staff are truely uninviting. I would never go back to that arena again because of their customer service practices. Maybe I'm just spoiled because our arena where we are are very helpful and hospitable. \n\nI was around in town for business and luckily i found tickets online to attend game 6 Pens vs Wings. \n\nWell this was my experience.\n\nI had tickets to the mid section and i new they had to have some sort of club/area where they had better food than the main concourse. I did see this room where they had better food but they had ushers checking tickets to get access to this room so i knew that i had to get some sort of pass. Before i try to go in i wanted to see what the ushers opinion about going into that room. I went to the usher in my area to see what kind of information i can get to see if they give passes so that i can get better food. Upon our discussion, my usher mentioned that they do give away passes to go to the club area but i have to talk to a manager or supervisor. \n\nI took a walk back to the concourse looking for a supervisor and i was directed to a corner office where i seen a couple of ushering supervisors answering questions. I asked one of the supervisors if there was anyway i can get a guest pass into a club so that i can purchase better food. I told them i was from out of town and i even showed them my driver's license. They denied me and i just said, i got money to spend, all i want is a good dinner and i want my first experience in the building to be a great one. I know for the fact that they can get guest passes to these areas because guess what. I used to work for a arena for 6 years. \n\nHorrible experience, never again should i even go there or should i recommend anyone visiting for the first time. If you do, lower your expectations."^^ . "1"^^ . . "1"^^ .