. "The selection is awesome... but the customer service is a deal breaker After I brought in a movie late 5 days late and asked to pay the late fee, I got a snide, \"Thanks for finally bringing it back\" Sad to say I went home and got a Netflix subscription. Will only use again in case of a video emergency!"^^ . "0"^^ . "0"^^ . . "3"^^ . "1"^^ . . "2007-01-22T00:00:00"^^ .