"We bought a 2-hour groupon and unfortunately we received MAYBE about 1-hour's worth of cleaning. \n\nThe maids where extremely slow in how they worked, I mean, really dragging their feet. They did not do a thorough job -- suffice to say they went AROUND furniture to sweep, so you could see the ring of dust under the couches sort of thing. \n\nAll they accomplished in 2 hours was: a pretty small L-shaped kitchen (which my fiance and I went through the trouble of organizing and cleaning up the night before), cleaning one 1/2 bath, dusting and \"sweeping.\" Honestly, I could have done all of this by myself in 1 hour. They did NOT touch the bedrooms, master baths or the carpets. And they were packing up their bags with at least 5 minutes left on the clock.\n\nThe only reason I'm giving this 2 stars instead of 1 is that when I called the service to report this, Sheila (the manager) expressed a great deal of sympathy and seemed just as displeased by the results as I was. However, she never followed back with us to remedy the situation. \n\nI suspect Spotless got in over their heads when they signed up for the Groupon deals, and they ended up hiring a lot of unqualified folks. It's too bad, because we were looking for a long-term maid service, but will now be going to Queen Maids who seem to have a better reputation among our friends."^^ . . "0"^^ . "0"^^ . . "2011-11-09T00:00:00"^^ . . "2"^^ . "7"^^ .