"1"^^ . "3"^^ . "0"^^ . "2017-12-07T00:00:00"^^ . . "0"^^ . "Came in to order a trailer brake controller for a new Dodge Durango, because Larry H Miller across the street was out of them. Bought the part and figured I would get a quote for install since I was already there. The service guy \"Mike\" was completely unhelpful and about as useful as tits on a bull. He struggled to make his computer system work and then ended up having to call someone to find the answer. He finally ended up telling me that the part isn't available for my vehicle, he couldn't install it and that he couldn't help me. Ummmm.... what? It's an OE part made by mopar for my vehicle. So needless to say, I took the part back across the street to Larry Miller and they installed it. No problem. I wouldn't let Moore touch my vehicles since their service people don't appear to know up from down. Maybe Mr. Mike needs to head back into the service bays (if he was ever even a mechanic) to learn more about the vehicles in his product line. Shame because we are in the market to buy a GMC Denali. I guess we won't be shopping here. I also have a $10 bet that if this business replies.. it will be some \"Internet Sales Manager\" and not the service manager lol. Dealerships are such a scam."^^ . . .