. . "0"^^ . "7"^^ . . "Ashley HomeStore Purchased 2 end tables and a coffee table from Ashley. First date for delivery - following 3 notifications that they were being delivered - the coffee table was not on the truck. Not available for 2 more weeks I was told but not informed in the 3 notifications I received prior to delvery. On the end tables that did arrive, there were several fine scratches all over the top of both, sent back. Today the 3 arrived, fine sratches all over the coffee table and a small deep scratch on one of the end tables - plus they were covered in dust - and I mean covered! Sent back again. Spoke with customer service while delivery guys were here - who were amazing btw - and got cut off. Did they call back? No! I finally reached them 1.5 hours after delivery guys left and was told they could cancel order with a restocking fee. I escalated to the manager Tanya Employee # TB15 who constantly interrupted me. I explained my story in detail and said I don't want another order of these tables as I foresee this happening again and I need to find tables elsewhere. She said they could fix the tables with, get this, a touch-up marker!!! Buy brand new tables and they thinks it's ok for a \"trained technician\" to touch up my new tables with a marker!!! I asked for a refund and she said it would cost me 25% of the order in a restocking fee. She said there was absolutely no one above her who would be \"willing\" to speak to me, that she was it. She said I agreed to the order & if I didn't want it I agreed to a restocking fee - this was before I knew that their products were going to continue to show up damaged. I said I'd post this on Social media and she basically told me to go ahead - not at all concerned. So PLEASE don't buy from there. Terrible customer service and bad products. She seemed amazed that I was surprised that they were covered in dust because \"of course, they've been sitting in the warehouse\" and yet the delivery guys told me they would have been in boxes. Where's the truth? Other bad reviews all over the internet. DO NOT BUY FROM ASHLEY HOME STORE and tell your friends. Let's show Tanya that Social Media does work!"^^ . "0"^^ . "2017-09-28T00:00:00"^^ . "1"^^ .