"5"^^ . "The staff at this Amtrak station are the BEST!!!\nKim in the Baggage Department is the most PATIENT, KIND HELPFUL Baggage worker I have ever encountered! \nKim's ONLY GOAL IS TO PROVIDE EXCELLENT CUSTOMER SERVICE. \nI witnessed Kim work with a passenger in a wheelchair. The passenger had difficulty speaking, and communicating . Kim was EXTREMELY UNDERSTANDING and HELPFUL with this passenger, (as well as me.) \nDespite her small frame Kim lifted baggage wth ease. \nKim is truly one SPECIAL Amtrak employee!!!"^^ . "1"^^ . "0"^^ . "2017-04-20T00:00:00"^^ . . . . "5"^^ .