. "2"^^ . "4"^^ . "I just closed on a beautiful 850k 5/6 in Chandler....and while I love the home I'm a bit torn about the experience.\n\nPros: Donna my viewing agent was amazing! She was patient, insightful, honest, and a wealth of local market knowledge. I'd give her 5 stars all day!!!\n\nThey also recommended Bob Waseiko @ Academy to broker my loan...Bob was amazing, I love this guy #mancrush #imstraight :-)\n\nBob was so responsive, supportive, and creative I just can't applaud his efforts enough. He wasn't perfect, but he was there for me each step of the way.\n\nCons: \n\nI didn't get to work with Donna start to finish. These folks have a weird set up where your agent, isn't your agent. One person shows you house, she goes away then someone else does paperwork, they go away then someone else comes in for negotiations, then their is field agents for inspections and walk through a, and then there is...well you get it. All in 4-6 different people to buy 1 house, apart from title company, lender etc. just not for me. \n\nAnother con is the joker/lender the recommended at first. I talk to him, he says he'll email me, never does, I call, I email him, I email again, a week later when I call the Calloways for a replacement he finally calls me and says \"oh I delegated that, did no one contact you\" pfffft lol great lender, delegate me and a 900k loan to some lackey before we even start...um no. \n\nSo in a nut shell, if you want a relationship with an Agent, these guys n gals aren't set up for you....just want to get a house sold in hurry, yeah I might call them. You probably won't feel like these folks are 'for' you...but they do know real estate.\n\nUpdate; just bumped them up two stars...3 days after close the A/C went out...Joe & JoAnn got involved and got the home warranty company to step in and resolve the issue. Well done Those Callaways...very classy!"^^ . . "2016-06-19T00:00:00"^^ . "0"^^ . "0"^^ . .