"0"^^ . . "1"^^ . "2014-12-17T00:00:00"^^ . "1"^^ . "0"^^ . "I ordered from Desmond & Beatrice for a going-away party at work. Never again.\n\nThe cupcakes were 30 minutes late. Actually, I was guaranteed they would arrive BEFORE the start of the party and they arrived 30 minutes AFTER the start. So MORE than 30 minutes. Every time I called I was told \"yep 5 more minutes\" with no apology.\nAs this was a work event, most people dropped in to surprise the guest of honor, grab a cupcake and then get back to work. Everyone left the event and I had to send an email to the department letting them know when the cupcakes had arrived and they then came back to get a cupcake. A complete pain.\n\nThe cupcakes arrived squished.\n\nI tried to call and speak with a manager to complain and was told to just send an email. Again no apology. I sent the email and heard nothing for a week. Finally, I received a brief email with an apology and discount on the order. Never a phone call.\n\nCompletely unprofessional and absolutely awful service."^^ . . .