"1"^^ . . "0"^^ . "2015-12-29T00:00:00"^^ . "2"^^ . . . "Why they have 4 stars, I can't figure out, unless some of the reviews were written by employees... \n\nWe bought a couch and recliner a year ago from Tony at this Furniture world. He also talked us into the \"if anything goes wrong, it will be fixed warranty, for an additional $$$.\" Within 8-9 months, you could feel the springs in the seats of the couch and I called to let Tony know. He said to call Guardian ( the warranty company), which I did. I was told that this was NOT a cover cost and that the furniture company should know this and should not be selling it as such.\n\nI was furious and called Furniture World. Tony said he would \"work with me and send someone out to my house who took part of the couch and the recliner to \" fix\" the padding in the seats, but I still had to pay a $65.00 fee their gas.. WTF. \n\nThey came back looking nice, but here it is a couple months later, and they are breaking down again.. There merchandise is trash. Stay far away! Ooh, let me add, my husband and I are not big people and we don't have small children that jump on the furniture!"^^ . "7"^^ .