. "2"^^ . "0"^^ . "1"^^ . . . "Foster's cleans our carpets once a year and they are paid by my apartment complex. It's a general cleaning, which in my case is done in September. \nThe general cleaning wasn't cleaning up three spots on the carpet. I called them on January to come out and clean the spots. They charged me $55. Which was fine. \nLess than two months later, one of the spots is visible again. \nI called today to see if they could treat that spot again and was told, \" it was done so long ago\" they would have to charge me $55 to come out and treat that one spot again. Less than two months is too long ago??\nI don't agree with that at all. \nI asked if I had them come out and clean a chair I have, which also is $55, if they could treat that spot at the same time included in the base charge of $55. \nI was told no. They would have to charge for the chair and the spot. Both $55. \nSO, instead of getting more of my business by cleaning my chair and taking care of a spot they didn't clean completely, they aren't getting any of my business and I get to write a poor review about them. \nI'm in the customer service business and this was poor customer service. \nI could be writing a much different review if their customer service was up to par. \nDon't use Foster's. Very disappointing."^^ . "2017-03-10T00:00:00"^^ . "1"^^ .