. "0"^^ . "0"^^ . "1"^^ . . "0"^^ . "2017-12-10T00:00:00"^^ . "Mamie Clafoutis was suppose one of my favorite bakeries in Montreal, I went once a week for take out and dine in. Their Staffs always offer friendly served which make you feel welcome home.\n\nHowever this Sunday Dec 10 a BAD customer service experience tainted the afternoon. I was at \u00CEle des Soeurs branch. I ordered my coffee and patisseries that I've been ordering for years and this time I asked for some Soya milk, she(staffs) had a great attitude and was happily going to take care of my needs. But just about then, a cashier name Olivier who had been observing,stepped in. He said to me in a very embarrassing tone \" You have to pay for it\" \"Give me the bill I will need to correct the transaction by refund you and then charge you for the Soya milk.\"\nI never knew I have to pay for soya milk, I felt very embarrassed. I could tell how uncomfortable the girl staff was at the interaction. She wanted to satisfy the customers, but a cashier had taken over, and he was blowing it.\nGiven all of the good places there are to eat in Montreal, would I want to spend my hard-earned money at a restaurent that makes me feel embarrassed??? I will NOT recommend this bakery store anymore."^^ . .