"3"^^ . "2013-05-11T00:00:00"^^ . . "0"^^ . "I brought in my 2002 Cadillac DTS for some warranty repairs, nitro in the tires, and to have the dashboard examined because last year when I came in it was totally overlooked - Coulter had pulled the dash 32 months ago to repair the HVAC blower, and the dash was progressively coming loose, and one part was hanging off. I'd figured it would be repaired, and I expected the cost to somewhat adjusted, seeing the dash wasn't reinstalled all that well when the blower motor was repaired. Well, I did manage to get the other problems fixed (ignition coil, leaking oil sensor etc). The Service Rep, who's always been a great guy to work with, called to tell me there's nothing they can do about the dashboard, seeing it's no longer a stocked part - and that short of getting one from a salvage yard, there wasn't anything they could do. The Service Rep, Rich, called to say he couldn't find a record of the blower motor repair, but I said I have all the invoices and can easily bring it by so he could see for himself. I feel at first, he wanted to see the record of service mainly to verify their responsibility, but as we spoke he mainly wanted to tell me nothing could be done about it. Meanwhile, I really feel the body shop guys hardly looked at it, and just didn't want to bother trying to do SOMETHING to at least tighten it up - one part (the part obviously hanging down) really could've been fixed with just a little time and some ingenuity. I explained that I want to sell the car in the near future, and the dash would be a glaring thing for a prospective buyer to see - the overall looseness would very likely be overlooked, but not the piece hanging off. Just by opening up the glovebox allows access to the area that just needs something like a zip-tie, or a clip of some sort, but like I'd mentioned I feel no one really wanted to really take a good look at it. And just like a year ago, after being without a car for a couple days, I was more anxious to have the car back and in good running order, so off I went with my loose dashboard... The reason I wanted the tires air replaced with nitro was because unlike air, nitro never fluctuates the PSI. I'd had the tires replaced amd the place I bought them at didn't offer nitro. The tires should be at approx. 34psi, they'd dropped to 24, and I'd asked that I wanted nitro and asked that all the tires be filled to 33-34psi, which they did. Yesterday was about 8 degrees warmer than the day I picked up my DTS, and a warning came on informing me the tire pressure was too high (40psi) -- there's only ONE WAY the psi could go up, especially considering the small hike in the local temperature; obviously either no nitro was put into the tires, or they were just topped off to raise the PSI from 24 to 34. Nitro just doesn't behave like that, no way, no how. So, now I've got to go back to Coulter and have them make good on my paying $40 for nitro, which really shouldn't have had to happen. I went through a similar thing with Coulter a few years ago, where I had to go back twice, simply because they had had the PSI all over the map, from either too high, too low, or not being the same in all four tires. This time they got the PSI right, only I was either given air, or like I said, they were just topped off with nitro. As usual, my time seems unimportant, so now I've got to make another trip there, and sit around and wait for them to get it right. Normally I wouldn't include this issue in a QA survey like this, but seeing this is the THIRD time over the years where I've had issues with something as simple as filling the tires to the proper PSI and making it uniform to all four tires, and this time not even getting 100% nitro into the tires, I'm fairly disappointed with Coulter, understandably so. This couldn't happen at a worse time too, because I'm moving (locally) in about a week. I'd like to get out of town soon, but I'm not going on any road trips with my tires being overinflated, much less with air versus what I paid for: NITRO. I've made four cross country trips in the last four years, and nitro's the absolute best way to go. It's all about PSI stability, and nitro gives you that, unlike regular air."^^ . "0"^^ . . . "0"^^ .