"This was my first time that I went to get my hair done at this salon and my hair stylist was Tiffany I told her I wanted balayage Carmel color for the balayage well once she bleached and toned it there was lots of orange and reddish/greenish tones and some strands were lighter than other completely horrible not what I wanted she didn't even add a color over it she said she would tone it I was so unhappy she said by toning it wouldn't completely eliminate the orange but she didn't even put a Carmel color over the bleach hair . It just was so bad I was so unhappy i did explain to her she didn't really seem to care all she offered was to tone it but couldn't guarantee me I was going to be happy she even said she wasted 4 hours of her time when in actuality I wasted 4 hours of my time to have hair that I was unhappy with . I have never had such a bad experience . I just wanted it to be fixed but she didn't fix it didn't offer me suggestions on what could be done she just said tone it but it will still be orange like she didn't explain what Carmel colors or browns I could do to go over bleach or anything .Only good thing I got from this a partial refund to take my business to amnesia they will be correcting her mistake"^^ . . . "2016-12-12T00:00:00"^^ . "0"^^ . . "0"^^ . "0"^^ . "1"^^ .