"3"^^ . . "0"^^ . . . "My 2000 Audi S4 was in need of a full inspection and to see what it needed for repair, so I found Auto Xtreme Service on Yelp and decided to give this repair shop a try. I went on their website and used their Contact page but I didn't receive any response. Several days later, I decided to email them directly. Finally, I received a reply and we coordinated a time and day to bring my car in for a full inspection.\n\nI brought my car in and stopped by at the front desk. It took the staff awhile for them to notice me and I had to call them aloud to make myself known. I spoke with their employee and told him about my S4's situation. After leaving my car there for the night, I get a call the next afternoon that I should stop by to look at their parts and labor estimates. He provided a very detailed document of what parts needed be repaired, the labor costs, and etc. I asked which parts are the most critical parts that I need to take care of first and he was kind enough to bring the mechanic in, who fully inspected my car. The mechanic (I wish I knew his name) was really nice and pointed out which parts I needed to take care of. He also took the time to explain in detail to me why that part was broken and how that part works. I was really happy that he was patient enough to explain everything to me.\n\nI told them that I would look over the document and give them a call. I noticed that some of the parts seemed overpriced (not to mention the labor cost). One of the parts was priced out for $770.00. I jump on to ECSTuning.com (OEM/Performance German parts company), and found that it was $85.00 and the brand is from an OEM company. I researched all the other parts that Auto Xtreme had documented and found parts are priced higher compared to ECS Tuning. I emailed the employee back and told him that I would buy my own parts and would like to schedule an appointment. Unfortunately, they don't install customer supplied parts and that was the end of it.\n\nThe pros that I can find are that their mechanic I spoke with is very knowledgeable and had great customer service. Communication is somewhat there, I'm sure everybody has different experiences with it. For the cons, the parts and labor they charged are way overpriced. At this point, you might as well go to a Dealership. I'm certainly not paying a part that's priced for $770.00, when the same exact part (including part number) is priced for $85.00 at several OEM company websites. I would have rated Auto Xtreme for 2 out of 5 stars, but their mechanic was very helpful."^^ . "6"^^ . "3"^^ . "2013-03-19T00:00:00"^^ .