. "0"^^ . . "****Beware beware beware****\nI haven't even gotten serious on a deal with Dumont Heggs and already there has been a rude aggressive \"well then don't do business with us\" sales technique which led to an argument with Mr Heggs with the final words from Dumont being \"I don't know how we got off on the wrong foot, but I am going to excuse myself from this conversation\" \n\nI went in on Sunday March 22, 2015 at approximately 4:45 pm and saw Gary who assigned Mr Heggs to assist me. I expressed interest in a 2007 Nissan Armada listed at $17,995 on a craigslist post. Dumont was pretty much standing there waiting for me to do all the talking so I had to mention that I was looking for more information on the car. I asked to see the carfax because he wasn't saying anything about the car at all. Like 1 owner, car options, price etc. I mentioned that I would like to know more about the car at least three times with a bunch of rude body language gestures and responses. He was being very vague and saying he didn't know and that carfax is not always reliable it's just a database of information that could or could not be accurate... At least it did a better job then Dumont in letting me know more about the car. So I ignored the vague and rude sales technique and continued asking if I can take it on a test drive. I told him I wasn't there to kick the tires on the car and explained I had a $10k down payment and would finance the rest I am a serious buyer. I asked \"do you guys have it listed for $17,995\" he immediately stopped me and said no that's the cash price the finance price is $18,999. After the test drive I asked if I can get a copy of the carfax even though Dumont considered it to be a database of potentially un-useful information. He complied then gave me his business card and pointed out his cell phone number and told me he was there to help even after hours. \n\nWhen I got home I got back on craigslist looking at Nissan Armadas and noticed the same Armada from Reliable Auto Sales posted up for $16,995 so I called Dumont and mentioned this. There was a long pause he said that was the cash price. So I asked the sticker on the car says $18,999 you said the cash price is $17,995 and you're also saying the $16,995 is cash price as well? \n\nBuying a car is one of those things where it's not black or white there is a grey area in the middle making a deal sometimes allows for negotiation so I feel I did nothing wrong by asking about the 3 different prices. His response was \" NO! YOU said it was $17,995 I just agreed because I hadn't seen the new price, when the market changes our owner goes in and adjusts the post on Craigslist\" I was there and took a test drive and got the carfax I spent a good 45 min at that establishment if he didn't want to take a look at the price in his office and tell me more about the car that's a forgivable mistake but when you start pointing fingers at a potential customer that's when people won't do business with you Dumont... He made it seem like there are hundreds of people flocking to their yard in search for the long lost 2007 Nissan Armada and they are hand selecting who they will allow to buy the car. Putting words in my mouth making scenarios that I was thinking he was being shady I had no choice but to correct him and say no that's not what I mean (I was honestly just looking for more info on the car for the millionth time) as I was trying to explain this he was talking over me repeating my name 7 times as I was talking I had to stop and listen to him be rude and switch the scenario on me as if everything is my fault why I didn't know what the price is.. Such a simple little thing. He went on to say \"this is how we do things if you don't like it I can talk for me, my GM, and the owner as they will tell you the same : don't do business with us.\" At this point I became 100% certain that I would never do business with them but I wasn't going to let him word the conversation and scenario in a way that made it seem like it's all my fault that I don't know the price on the car lol!! Mr Heggs you sir are the ambassador to Reliable Auto Sales and as the first point of contact you should explain more about the car especially the price and what it is listed as. Your customer doesn't do the job for you you, but trying to explain this to Mr Heggs would make him repeat your name 7 times in an attempt to shut you up and allow his version of the situation to be the \"truth\"\n\nMr Heggs please work on your attitude and overall sales technique because bullying people into a sale making it seem like you had no clue what the price on the car was when all you had to do was take a quick look when you probably knew what it was listed for on Craigslist and were trying to get it sold at the higher price then being rude about it instead of saying something like\" sorry you're right even better for you so when can we make this deal happen\" is completely wrong!!"^^ . "17"^^ . "0"^^ . "2015-03-23T00:00:00"^^ . . "1"^^ .