"2018-01-31T00:00:00"^^ . "0"^^ . "0"^^ . . . "1"^^ . . "7"^^ . "My mother was here in October of 2017. I debated writing a review, and after reading the reviews from the same time frame, I feel like it is even more important to post. I took detailed notes because I noticed things that were upsetting from day one, but rather than detail every story, let me say that what others have experienced is what my family experienced: \n\nNice, new facility with a great PT section. Helpful and attentive PTs.\n\nBut (and keep in mind that my mother has dementia, so she couldn't even remember that she broke her hip):\n\nConcerning lack of knowledge (or lack of concern) on what level of care is required for dementia patients.\n\nNegative, apathetic nursing staff. \n\nLack of nurse/CNA to nurse/CNA communication at shift change. \n\nLack of communication with family members.\n\nNot enough attention to patients (missed \"shower days\"/patients getting out of bed without help/reactions to food).\n\nNo PT schedule except MAYBE a note on your whiteboard some days with a time.\n\nLack of follow up on medical orders like ice packs, wound care, dressing changes, compression socks and ICS breathing exercises.\n\nLack of reaction to things like the possible need for a medication change or doctor review. \n\nI too had a meeting with the director to no avail. My brothers and I ended up taking our mom out early to care for her at home.\n\nSomeone who can fend for themselves and just needs a place to conveniently have PT on a daily basis might do fine here, (I actually talked to some other patients about this) but if you have a loved one who needs attention, help and supervision, you will have to be there yourself 24 hours a day to get that."^^ .