. "3"^^ . . "1"^^ . "19"^^ . "2012-03-01T00:00:00"^^ . . "Here's the lowdown: DWR doesn't work in Canada. Their whole system centres on everything being warehoused in Kentucky, expensive delivery costs are hidden, and in-store service is questionable. \n\nYes it's all designer furnishings, but it's over-priced, particularly given the staff's limited knowledge -- and god help you if something goes wrong with your order. When the storage bed I purchased didn't fit up the top flight of stairs (even after the salesperson assured me it came in \"components\" which would make moving easy) I was unable to take delivery and so they insisted on returning the whole set to Kentucky. Not only was I expected to pay a $1,000 \"restocking\" fee, but there was a $1,600 delivery fee heaped on top, despite the quoted delivery fee of $199. \n\nThe store manager is a decent guy, and I appreciate that he truly did his best to bring down this exorbitant charge, but the bottom line is... if the staff misrepresent an item, you'd better be prepared to end up paying a big coin if you don't (or can't) take delivery. Take a look at their fine print on returns and be sure you're comfortable with it, because God knows they won't mention this in the sales pitch.\n\nIf you still want designer furnishings, go over to Quasi Modo on Queen. They are LOCAL, they know their product, and service is exceptional."^^ . "1"^^ .