"1"^^ . "0"^^ . . "2"^^ . "7"^^ . "Rating is for poor management and front desk . \n\nI have a handful of issues booking appointments. Rude tone . Messed up appointment times . Was told a couple times the stylist I preferred was booked ( he was not ) . \n\nHave multiple charges for items I did not buy. Called to speak to manager - did not call me back . Called again , and was told I would get a call back about issue . Waited 48 hours , still no call .\n\nCanceled my membership due poor customer service . \n\nAwful !!"^^ . "2016-02-19T00:00:00"^^ . . .