"0"^^ . "2016-10-16T00:00:00"^^ . . "0"^^ . . . "Sorry Bill, this review is WAY over due. About a year overdue.\n\nI bought a new dryer about 3 years ago; a newer style whirlpool cabrio. Well about two weeks after the warranty expired, last summer, it started intermittently making an odd oven timer buzzing sound, and was having a hard time drying. \nI'm pretty handy and usually a DIYer, but I don't have any experience with Gas appliances. So I went searching and found Bill. We called Bill up and explained what was happening. He came out the first day we were available. And of course when he was here, we couldn't get it to repeat our issue. He looked it over and couldn't find anything obvious. Since the dryer was playing hard to get, we had him look at the oven, which hadn't worked since the 2nd day we moved in(it did work the first day). He had it diagnosed and fixed within 30 min. He said he'd research our dryer to see if anybody else had the same issue. \nHe called me two days later with some info on what it could possibly be. He said we'd replace this part, if it doesn't fix the problem, then he'd refund it. We gave it a try, but it still started doing the oven timer impersonation. We finally were able to get a video of the dryer making the sound. After that, he was able to do some more research and found something unique to our model that might cause our problem. He came out the first day we had off, and fixed it in 45 min( had to take the whole thing apart to get to the part whirlpool had hid in the back). no problems after that. \n\nBill went way out of the way to track down our issue, and at a great price(especially with my wife haggling him). Both the dryer and oven are still running great.\nNew truck looks great Bill.\n\nHey you got any recommendations for a HVAC tech? My AC decided it was going on vacation, perfect timing considering the weather is now cool enough I don't need it, but I still want to get it working while we can take our time."^^ . "5"^^ . "0"^^ .