"3"^^ . "I must say my overall experience with Galaxy Outdoor was a joke. Me and my wife went there to get an outdoor kitchen. We spoke with a representative that will rename nameless when first walked in. He was great. We we talking about equipment that we wanted and was introduced to the owner Bruce. We should of ran at that moment. He is very dishonest and only in the business for the money. He rather line his pockets than run his business they way it should be. I now know why his employees are all new. After talking to other neighborhoods that used them with the same bad result all said he is know around town for not paying his employees or subs. He has been in business under so many different names its a joke. We decided on a price and put a deposit to get our dream kitchen done (nightmare). 8 weeks later yes that long to build a frame and put a board on it Galaxy finally was ready to deliver. When they came no call no notice just 5 missed calls saying they needed more money and they we already at the house. Im not sure who handles there delivery team but it don't seem that hard to call someone before you come and not just show up. Anyway weeks went by before anyone else showed up. We called several times but no one called us back. We finally made another trip to the showroom where Bruce gave his word that something would happen soon.It took 5 days later and a guy came out to do the Granite and was quick and great. After we talked to him for a bit he informed us that Galaxy told him a day before to show up. WTF is there deal. 3 days after a guy came for stucco and was finished in a coulp hrs. This is where it got strange. A couple more weeks and more calls to Bruce and nothing happed. I felt like they took our money and ran. One more trip to Galaxy another talk to Bruce and a guy who said he is the one who built our island. He was rude and smelled like beer. Kept over talking us and not understanding what we needed to be done. They kept blaming someone we never met. Why not just get the job done instead of pointing fingers. Bruce promised this would be handled. Weeks later and many calls and showroom visits they finally got the rest of island done. When they were ready for final payment the bill was double what we owed. We had a paper signed with the price. Bruce called and informed us that he would sue us if we didn't pay and he would lean on our house. I just wanted to know why it was more money. He had no explanation except I will have to call you back. He called 5 mins later and said it was extra material that was needed to finish. How come we wernt informed of this before the extra charge happened. They are real quick to call a million times when they want there money. I talked to a friend of mine that is a lawyer and he said just pay it its not worth the headache. We decided to be done with Galaxy and cut out loss. I would never want to do any thing with Bruce again. Months went by and the final result was chasing them to do all the work we over paid for. Never trust a old man with a gold chain that has an office full of toys. This company is a joke and the owner is a bigger one. I hope others have a better experience than we do."^^ . "1"^^ . . . . "8"^^ . "2015-10-21T00:00:00"^^ . "1"^^ .