"BUYER BEWARE! This company will beat any other quote but that's where it ends! 35-45 minute wait times for existing customers to access service- IF you're lucky enough to get a response. When you finally get a voice on the other end, customers are called lairs regarding delivery dates and times. Ask to speak to a supervisor and learn how much they don't care about providing customer service- completely indifferent to your requests. After-the-fact charges are a regular way they recoup the money you \"saved\" rather than using one of their competitors. Charges like \"fuel surcharge\" or \"AM priority pick-up\" or even \"early unit retrieval\" are added to your credit card. These idiots are never wrong and the customer is always stupid. NEVER USE THEM! Pay the extra money for a more reputable service. 1-800-PACK-RAT SUCKS!"^^ . . "2017-09-20T00:00:00"^^ . "0"^^ . . . "1"^^ . "3"^^ . "0"^^ .