"I've really tried to give Gentle Hands a chance time and time again. Actually, I have no problem at all with the dentist (which is why there is an extra star) but the hygienists leave something to be desired. I admit, I am not the easiest dental patient, but I expect a certain level of professionalism that just doesn't exist here. The two hygienists that I've had have been pushy and punitive. Positive reinforcement is fairly basic and can work wonders even on adults; blaming someone for gum disease and arguing is just not okay. I actually feel as though anger has been transferred from the hygienists' hands onto my mouth. The level of aggressiveness with treating my teeth seems to be related to how well their day has been going. In my most recent experience, I expressed that I read a few studies about how laser treatment for gum disease is not yet evidence based and there are different schools of thought about this approach. The hygienist's response was all based on her anecdotal experiences and she essentially shut me down (and then proceeded to give me what I perceived as a very aggressive cleaning). She continually said \"open, open\" with a rude tone as if I were intentionally trying to close my mouth. I've just had it. A patient deserves to be treated with respect. I shouldn't leave the dentist feeling punished and sad. Turns out Gentle Hands just isn't very gentle!"^^ . "2016-05-17T00:00:00"^^ . "0"^^ . . "0"^^ . . "3"^^ . "2"^^ . .