. "0"^^ . "0"^^ . "2017-08-22T00:00:00"^^ . . "My wife made an \"appointment\" to have the oil changed in her BMW.\nShe arrived on time. (during the week)\nThe \"experts\" in the Service department spent over three hours changing her oil.\nNo explanation. No communication. No consideration.\nThe service manager should resign out of shame alone.\nStay away."^^ . . "1"^^ . "3"^^ .