. "2018-02-05T00:00:00"^^ . "0"^^ . . . "0"^^ . "0"^^ . "1"^^ . "These people have no idea how what customer service means. Calling ahead to ensure everything is ready for you to access your safety deposit box, and your get there to find, surprise, they changed the rules. Go home and get another form of ID."^^ .